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Common questions about RET and the services offered.

Rolex 4**** 2016 / Client LCC Barnaby and rider Lillian Heard


Please contact us if you have more questions or to talk about a specific case. Click each question to open the answer.

  • Will you work with my vet?

    We are happy to work and communicate specifically with your veterinarian and farrier. Please note: Results Equine Therapy services are in no way a substitute for examination, diagnosis or treatment by a veterinarian. If you are in need of a veterinarian we are happy to suggest area veterinarians for you to work with.

  • What are your prices?

    Because of the varying nature of treatment protocols, prices for therapy sessions are not concrete. However, full-service treatments are typically $90. Full horse, deep tissue massage specific treatments are usually $120. Spot treatments may cost between $35 and $45 per treatment depending on therapies used and distance traveled. The Game Ready Equine System, which facilitates cold and compression therapy for the legs, may be leased out for personal use. RET does not charge for barn visits or travel within 1 hour of Aiken. 

  • How long is a therapy session?

    A typical full body session will last about an hour. Initial sessions usually run a bit longer and include a comprehensive evaluation and gathering background information. Treatments that focus on a specific area, such as a wound, can take as little as 20 minutes or last up to 40 minutes.

  • How often should my horse be seen?

    This will be different for each case. For acute issues such as a wound or other injury, appointments may be as often as every day, tapering off as the condition improves or as recommended by your veterinarian. For chronic issues such as muscle or joint pain, appointments may be once a week or every other week. For a healthy horse in competition, appointments may only be needed when training has been intense or just before and after a show. Recommendations vary in every case and will be discussed with owners during consultations. Requirements will also be continuously reassessed with each session.

  • How/when do I pay you for your services?

    Payment is generally collected at the time of service. Paying ahead for multiple treatments is appreciated, convenient and rewarded with a discount! RET accepts cash, checks, and major credit cards can be swiped on site through the use of The Square. There is no firm time restriction for use of your prepaid sessions, but expiration after a year seems reasonable. If an invoice is sent post treatment, payment should be made within 30 days. After 90 days non-payment, a $5 fee per month will be added to your balance. Bounced checks will result in a $15 fee (plus any bank fees RET incurs) added to your balance.

  • Should I exercise my horse before or after a session?

    I prefer to evaluate a horse for the first time before they have been exercised for the day. This allows me to feel how that horse is naturally, without the interference of having worked out of any soreness, stiffness or noteworthy body carriage. In subsequent treatments, exercise schedules may not matter, but I usually recommend that the horse has an hour or two around therapy sessions to regroup.

  • My horse has never been hurt, would they still benefit?

    Yes! Any horse can benefit from Result Equine Therapy. Certain horses may not need intense therapy, but they would enjoy and benefit from a full body massage with some spot treatments for areas of tension. Other horses may have areas or body issues that do need therapy that the owner has not yet identified. With our free evaluations, there is no reason why you should not find out what we can do for your horse!

  • Do I need to be present for a session?

    It is not necessary that owners or trainers be present at any therapy session. Consultations and updates can easily be done over the phone or through e-mail. However, it would be greatly educational for you to witness at least one session with your horse. You can be introduced to new modalities and gain some ideas on how to better support equine physical health through demonstrations and hands-on guidance. Also, seeing firsthand how your horse reacts to our treatments can be surprising; most go into a state of relaxation and bliss scarcely seen before.

  • Do you work on other animals?

    Yes! Although my formal education focused on horses, I have a lot of experience working with dogs also. From lameness, injuries and other acute problems to arthritis, immobility, and other chronic issues, I have the skills needed to address almost any physical issue. I also enjoy helping teach people the skills they need to care for a special needs case in their own home; such as old age, hind end paralysis, limb loss etc. I am open to working on any domestic animal in need of my services.

  • Can we bring you in for a demonstration?

    I would love to be a part of your clinic or do a private demonstration for you and your group. Equine physiotherapy is a fairly new addition to the health care routine and I am happy to introduce it to as many people as possible. It is incredibly beneficial and versatile and everyone should know about it! During these sessions, I could evaluate a horse, give him a short treatment and also let the observers experience the different modalities used so that they know what their horses are feeling. Break out the wine and cheese and lets do some Electrical Stimulation!

  • How far are you willing to travel?

    This is open to discussion on a case by case basis. Generally, I stay within an hour of Aiken, SC, but I would be willing to travel further for certain cases, up to 2 hours. Much longer trips would require special circumstances, such as intense rehabilitation, groups that could make the travel expenses worth it, or competitions agreed upon before hand with clients.

  • My horse is going to a show, when should he see you?

    This depends on the issues being addressed. I always like to see a new horse a few days before a show so that we can make progress together before the event. A horse that is very sore or has a specific issue would benefit most from multiple sessions. This will not only help the horse feel better, but help him gain confidence as well. It also allows the rider to feel and adopt to the changes in the horse so that they can work together well during the show. However, treatments the day before or even the day of an event are totally fine, I just suggest extra warm-up time for you both to acclimate to any changes in movement, attitude, proprioception, etc.


Still unsure if your horse could benefit from Results Equine Theray?
Head to our case examples to see previous results accomplished through our services.